• Mandatory Training Offer
  • NVQ's in Care, Registered Managers Award, Leadership and Manangement in Care
  • Buy 1 course for only £300, get a second for only £200

Communication & Record Keeping

Course Key Facts

Start Date: Enrolment anytime
Course Length: Half day (3 hours) training course
Location: Your place of work
Availability: Full UK coverage + N. Ireland/Scotland
Course Price: 1 Half day Course - £300 +VAT
2 Half Day Courses - £500 +VAT
(must be delivered on the same day)


This fee allows up to 15 attendees

Who is it for?

Residential and Domiciliary care workers including: Carers, Supervisors, and Managers working with older people; or vulnerable adults, in their own home or in care homes and care workers undertaking the Skills for Care Common Induction Standards or NVQs in Health and Social Care.

Communication and Record Keeping Course Content:

  • Communication models
  • Verbal and non verbal techniques including questioning & active listening
  • Communication with service users who are confused or suffering from sensory loss
  • Legislation and best practice in record keeping

This training course provides an awareness of the principles of good Communication and Record Keeping.

We can also provide individual consultation with Care planning - please ask for details.